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Common Questions

Find answers to our most frequently asked questions below. Can't find what you're looking for? Contact us directly.

Reservations & Booking

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM. Check-out is at 12:00 PM (Noon). Early check-in and late check-out are available upon request, subject to availability. Please contact our front desk in advance to arrange this.

How do I make a reservation?

You can make a reservation by calling us at +592 501 4624, emailing [email protected], or sending a WhatsApp message to +592 649 7922. We are also available on leading travel platforms including Expedia, Booking.com, Trip.com, and other online booking sites.

What payment methods do you accept?

We accept major credit cards including Visa and MasterCard. We also accept cash payments in both USD and GYD.

Rooms & Amenities

Is breakfast included?

Yes! Complimentary on-the-go breakfast is provided daily from 7:00 AM to 10:00 AM for all hotel guests.

Do all rooms have WiFi?

Yes, complimentary high-speed WiFi is available in all rooms and throughout the entire hotel.

What is included in every room?

Every room at The Bel Air Hotel comes equipped with air conditioning, a Smart TV with Netflix, an in-room safe, premium bedding, a hair dryer, slippers, and hot & cold showers.

Do you have rooms for families?

Yes, we offer several family-friendly options. Our Family Loft accommodates up to 4 guests. The Family Loft with Balcony accommodates 4-6 guests and features a sofa bed and a private dipping pool. Our Junior Suite accommodates 4-6 guests with 2 separate bedrooms.

What room sizes are available?

We offer 8 room types ranging from 156 sq ft (Traditional Room) to 650 sq ft (Junior Suite). Whether you need a cozy economy room or a spacious multi-bedroom suite, we have the perfect space for your stay.

Services

Is parking available?

Yes, complimentary valet parking is provided for all guests. Simply pull up to the entrance and our staff will take care of your vehicle.

Do you offer airport transfers?

Yes, shuttle service is available upon request. Eugene F. Correia International Airport is approximately 9.6 km away (~18 min drive). Please contact us in advance to arrange your airport transfer.

Can I communicate via WhatsApp?

Yes! You can reach us anytime on WhatsApp at +592 649 7922 for reservations, inquiries, or assistance during your stay.

Do you accommodate long-term stays?

Yes, we offer both short-term and long-term stay options with special rates for extended bookings. Please contact us directly for long-term pricing and availability.

Location

Where is the hotel located?

The Bel Air Hotel is located in Bel Air Park, Georgetown, Guyana - in the heart of the city. Our prestigious neighbourhood provides easy access to Georgetown's top attractions and business districts.

What's nearby?

The hotel is ideally situated near several popular attractions. The Georgetown Botanical Garden is a 15-minute walk away. The Georgetown Cricket Club is also within a 15-minute walk. The Guyana Zoo is located approximately 190 metres from the hotel entrance.

How far from the airport?

Eugene F. Correia International Airport is approximately 9.6 km away (~18 minutes by car). We can arrange shuttle service for your convenience.

Still Have Questions?

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